Guidance Change - Returns Products

I. Check change delivery conditions:

Please make sure that you request the change (return) satisfies the conditions of delivery of Global Change at constant returned goods policy.

Some mandatory conditions:

Products not on the list of limited return window
No later than 30 days after receipt of goods,
No signs of used, packaging intact, complete accessories, stamps or warranty card accompanying the gift (if any).
II. The steps are changed - return:

Step 1: Register

Global Contact via hotline 0975 632 584 or visit the "Request" and provide details about the error, including:

Order number
Product's name
Error Product (detailed description and accompanying photographs if available)
The need for support: exchange / return / warranty
Step 2: Get a confirmation message registered return / exchange successful and email packing instructions.

Upon request return / exchange / warranty is accepted, Global will send you an e-mail message and instructions are included free shipping code of Global Partner through the Post Office delivery.

Step 3: Packing and bring products to Post Offices

Packing and bring products to the post office close to home, you can refer to the postal network throughout the country at: http://www.vnpost.vn/POLocation.aspx

Step 4: Send the product on Toan Cau

Please send the product by US mail to Global within 3 working days after notification to the Customer Care department and include:

Bill of sale or attach sticky notes with an order code
Invoice value added (if available)
Accessories accompanying promotional products and gifts enclosed (if applicable)
Some note the consignor to the post office:

Packaging, dunnage product as the original, but the surface is not sealed bins before completing the process of shipment to be able to check mail before receiving goods from customers.
Supply line of code and code Global shipper sent postal worker.
Note not tape directly on the product box for required return / exchange can be denied if the box is damaged.
Contact Hotline: 0975 632 584 (8am - 21h) when there is any trouble occurs in the process of working with the post office.
Fill up the order number and shipping crates to address Global customer care staff have provided.

In the absence of information in mind in step 4, you can present the Global message sent (in Step 2) for postal staff and follow the instructions.

__

Note: please only thanked products by mail, and responsible for the whole state of the product when sending about Planet. You can remember of postal code and look up information in the package sent: http://tracuudinhvi.hcmpost.vn/dv/

After receiving the product you sent, Global will respond and update the information on each processing stage to you via email.

All detailed information, please contact:

MANUFACTURING COMPANY LIMITED CONSOLIDATED GLOBAL TRADE

Address: CCN 18ha Tho Tang Town - Vinh Tuong - Vinh Phuc

Phone: 0975 632 584

Email: giayantoan@gmail.com

Website: muabanantoan.com.vn